Knowledge Base > Backorder & Handling Fees > General Settings

General Settings

Setting Description
Store Hash

This is a technical field, used by us (MyIntegrator) to help identify your store should you need support.

Re-Build Index

This button will re-build the index that we have of your store, you can use this if the information displayed by the app doesn't accurately reflect the information in big commerce

Disable Inventory Tracking on All products

This will Disable Inventory Tracking For all the products making the App run instantly on the store with all the active products. You will have to manually enable inventory tracking if you wish to revert. So use this feature carefully.

Notification

This field is used to send email notifications, multiple emails can be added in a comma-separated list.

Add Backorder Info To Customer Note

Enable this field if you want the info in the staff note to be appended to customer note for customers to see.

Message

These fields are the messages that are displayed on the storefront. The messages added here can be viewed on the store in Cart page, Checkout Page, and Product detail page. 

Send option 1 title: This field is for the 1st option's name/title. This will be visible on the cart, staff notes, and notification email. Defaults to send together.

Send option 1 text: This field is the description field for option 1


Send option 2 title: This field is for the 2nd option's name/title. This will be visible on the cart, staff notes, and notification email. Defaults to send separately.

Send option 2 text: This field is the description field for option 2

NOTE: Option 2 will add a custom product to the cart as option 1 will not.

Flat Rate

This is a product added by the app itself. When option 2 is selected by the customer on the cart page or checkout page extra cost of handling the backorder will be covered by this product. The product will have a default price of $20 but can be changed from the link just below the field. 

This product is not visible in the storefront and the shipping is free for this product.

Show Inventory Count

Enabling this will show the inventory count of the product on the product details page.

Enable Backorder Limit

This will setup a global value for no. of backorder that can be accepted on each product. This value can be overridden by a custom field "mibo-bol" on each product.

Order Status

There are three order statuses we can configure.

Default Order: Order status for orders that are not back-ordered. This will be the default order status.

Option 1 Order Status: Order status for backorder that has option 1 selected.

Option 2 Order Status: Order status for backorder that has option 2 selected.


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