Knowledge Base > Troubleshooting & Support > Getting Support

Getting Support

Only registered customers can submit support tickets (you can login or register here).

Ticket support is provided Monday to Friday, 8.30AM to 5.30PM Australian Eastern Time.

Submitting a support ticket:

Please follow the following steps to submit a support ticket:

  1. Log into your MyIntegrator Knowledge Base account.
  2. Click Support in the navigation bar to access our Support Portal (alternatively, click here).
  3. Click "Open Ticket"
  4. Fill in all fields, ensuring to select the appropriate service, and submit.
  5. You will receive an email notification of your ticket on submission.

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