On-call support is available for MyIntegrator clients & customers.
To quickly contact our support staff, login or register to the support dashboard, and you will be able to quickly create and submit a support ticket for a chosen MyIntegrator product that will immediately put you in touch with the relevant support team. They will assist with any questions, issues or concerns that you have related to that MyIntegrator product.
Ticket support is generally provided Monday to Friday, 8.30AM to 5.30PM Australian Eastern Time, however tickets may be submitted at any time.
Submitting a support ticket:
Please follow the following steps to submit a support ticket:
- Log into your MyIntegrator Knowledge Base account.
- Click Support in the navigation bar to access our Support Portal (alternatively, click here).
- Click "Open Ticket"
- Fill in all fields, ensuring to select the appropriate service, and submit.
- You will receive an email notification of your ticket on submission.
Alternate contact options:
For more general enquiries or demo requests please refer to the MyIntegrator website.
To reach us by telephone, please call +61 3 9005 0823.