Overview
Order to Email connects your Gmail or Outlook inbox to BigCommerce and turns incoming purchase-order emails into store orders automatically. It’s built for B2B merchants whose customers still order by email—extracting SKUs, quantities, and shipping details so your team doesn’t have to re-key POs by hand.
Key benefits
Less manual entry:
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incoming PO emails become Pending BigCommerce orders without copy-paste or data entry. |
Fits existing buyer habits: |
customers keep emailing orders (including PDF POs); the app reads and processes them for you.
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Review before fulfilment: |
orders are created as Pending, with configurable success and failure handling so staff stay in control.
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How it works
Connect the mailbox that receives customer orders, enable processing, and choose which folder or label to monitor. The app polls that inbox in the background, reads matching messages, matches the sender to a BigCommerce customer, and creates a Pending order when SKUs and details are valid.
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